For web GIS application installs behind a firewall (intranet)
ArcGIS Server communicates with HTTP port 6080 by default (Ports used by ArcGIS Server). Typically
you can navigate to your server local host or loopback IP address of port 6080
to reach the ArcGIS Server Configuration Manager (similar to shown below).
http://localhost:6080/arcgis/managerhttp://127.0.0.1:6080/arcgis/manager
But what if the page errors out and you cannot reach the
ArcGIS Server Configuration Manager?
There could be many things causing this problem which are
relatively simple to correct, but not always simple to diagnose. Here are a few recommendations to help diagnose
and correct this problem:
1. The first and most obvious item to check is your
Windows Network Diagnostics.
Troubleshooting with Windows Network Diagnostics might help reveal the
underlying issue. You might get an error
message like: "The remote device or resource won't accept the
connection", or “The device or resource (127.0.0.1) is not set up to
accept connections on port “6080”.
(shown below).
This type of error is indicative of an
implicitly blocked port or similar issue.
The fix could be as simple as adding an exception to your firewall for
port 6080 (TCP). If that fixes it,
great! If not, read on…
2.
A second item to check would be the "Hosts" file. In very rare situations this could be the culprit. Perhaps some network configurations were made or you encountered network problems elsewhere since initially installing ArcGIS Server. The "Hosts" file could be pointing to an improper IP address, instead of the desired one. If this is the case, simply alter the IP address in the "Hosts" file to point back to your local host or loopback IP address for port 6080 and it should be repaired.
Of course there could be many other reasons you are having
problems, but since the documentation on this subject is limited, I figured it
would be worth sharing some of the solutions we have used. Hopefully you find this helpful.
